Welcome to our FAQ
Find answers to your questions here.
Frequently Asked Questions
Encuentra respuestas a tus dudas sobre nosotros y nuestros productos.
We offer a wide variety of sportswear and accessories, from functional garments to fashionable styles. Our selection is designed for performance and comfort.
Can cancel order before the order is shipped. ReturnItems must be in their original, unused condition. For more details, please see our return policy.
Yes, we ship to many countries. Shipping costs and times vary depending on your location. You can try adding a product to your cart and selecting your country to see the available shipping options.
We have a tracking section that will only ask for your order number and email address. You can go there. here
Of course we offer quantity discounts, which are automatically applied in the shopping cart before payment.
There are 3 ways:
- Sending a message to Instagram
- Send a message to info@ilovegymshop.com
- Sending a message to the bubble that appears at the bottom of the screen
Frequently Asked Questions
Resolvemos tus inquietudes sobre envíos y entregas.
Shipping times vary depending on the country and shipping method.
They can be:
- Free: 25-35 days
- Normal: 20-28 days
- Express: 13-24 days
For orders of 2 or more items, you can ship via:
- Ups: 8-16 days
In some countries we only ship via UPS. We recommend going to your cart and entering your country to see what shipping options are available there.
(Shipping times are approximate; we base them on previous orders. Your order may arrive sooner or later.)
Yes, we offer free shipping to most countries, with no minimum purchase.
Of course, each order includes an order number. Once your package has been shipped, you will receive an email with all the information you need, or you can go here.
If your order hasn't arrived within the estimated time, please contact us. Our team is ready to help you resolve any issues.
Yes, you can change the shipping address as long as we haven't processed your order yet. Contact our customer service to make the necessary adjustments.
📦 Your shipment process
1️⃣ Once you place your order, it takes us 3-5 days (in the case of v5 it takes longer as we have over-orders) to send it to the shipping company.
2️⃣ We send it to the parcel service (That moment already marks the beginning of your estimated delivery date).
3️⃣ It arrives at your home
Need help? Contact us.
If you can't find what you're looking for in our FAQs, we're here to help. If you have any questions about our products, send us a message and we'll answer them right away.
